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True Stone Masonry

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FREQUENTLY ASKED QUESTIONS

We do accept credit card payment over the phone. As a reminder for people wanting to pay over the phone, we are enrolled in a Cash Discount Program where all Credit Card Payments over the phone are subject to a Maximum of 4% convenience fee that is charge by the customers credit card company.

We currently use PayPal as a form of payment.

*** Coming Soon will be additional credit card payment methods. This will give options to our customers who do not want to use PayPal to pay for their online order.

Shipping varies depending on type of orders, size of order, and location. We currently use UPS as our shipping company. We do email shipping/tracking information to our customers as part of our standard order process.

We DO NOT keep customer credit card information.  Our customers can have a piece of mind that it is safe to order online from our company. We also have SSL certificate and are PCI compliant.

We currently use PayPal as a form of payment.

*** Coming Soon will be additional credit card payment methods. This will give options to our customers who do not want to use PayPal to pay for their online order.

We keep an open and constant communication with every customer regarding their orders so our customers can rest assure that their order is our highest priority and always secure. We send emails with status/update information and notification regarding customers order at all times as part of our standard order process.

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